Store Policies
AVAILING PROMO & DISCOUNT CODES
Discount codes are valid for one (1) use per customer and are applicable to regular-priced items, unless otherwise specified.
Only one discount code may be used in one transaction.
Discount codes may require a minimum purchase amount.
Discount codes cannot be used with free-item promotions, unless otherwise specified.
Please check the guidelines on the marketing materials for the promotion.
Frigga Philippines reserves the right to hold and void orders suspected of fraud. The customer will be contacted in such instances.
CHANGE YOUR ORDER
We can only accept changes to your order within 1 hour upon placing your order. You can make changes to products in your order or change your payment option (for COD and Bank Deposit only).
Reminders:
- All one-time-use only promotion codes availed will be forfeited. It will not be applicable to your edited order.
- Once 1 hour has passed, all orders are final and cannot be changed.
ORDER FULFILLMENT POLICY
In the event that a product you've ordered becomes out of stock, discontinued, or if we cannot fullfill your order as committed, our Customer Service team will coordinate with you within 3-5 working days to advise you on what options are available to you.